Privacy and Security Statement

Who we are

Education Resources Inc. Our website address is: http://www.educationresourcesinc.com  We can be reached at 508-359-6533 and info@educationresosurcesinc.com

Education Resources, Inc. is committed to protecting the privacy of our customers. Education Resources, Inc. does NOT sell, trade, or rent your personal information to others. We use the information we collect from you to process orders and to provide a more personalized online experience. Education Resources, Inc. may transfer some information to our agents for purposes such as clearing credit cards, or analyzing traffic to enhance your online experience, but always under strict confidentiality. The only time we would release personal information outside the provisions of our privacy policy is if we conclude, in good faith, that it is necessary to comply with legal requirements, to enforce our rights or to protect Education Resources, Inc., you, or our other customers.

What personal data we collect and why we collect it

When you purchase a course registration, we need to know your name, e-mail address, mailing address, credit card number, and the card’s expiration date. This allows us to process your credit card and fulfill your order.

When you Join Our Email List, we need only your e-mail address.

We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new Education Resources, Inc. products or services, and special offers we think you’ll find valuable.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We collect personally identifiable information, like names, postal addresses, email addresses, discipline etc., when voluntarily submitted by our visitors. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

The Site uses cookie and analytic/tracking technology. Cookie and tracking technology are useful for tracking the number of visitors to the Site and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties. The Site also utilizes Google’s Demographic and Interest reporting via cookies stored during your visit.

Who we share your data with

We may share Your information with trusted third parties who assist us in operating our website, conducting our business, or serving You, as long as those parties agree to keep this information confidential to the extent outlined under this Privacy Policy and consistent with applicable laws and regulations. Third parties used by Education Resources are PayPal for all credit card transactions Swiftpage, (http://swiftpage.com/privacy-policy/ ) and governing CEU boards, who require a record of your course attendance.  We may also release Your information when we believe it is needed to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information provided in your user profile. Website administrators can also see and edit that information. This information is kept indefinitely. For users who request to join our mailing list, your personal information is kept indefinitely.

What rights you have over your data

If you have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

We are commited to working with you to obtain fair resolution of any complaint or concern about privacy. If you would like to contact us please email us at info@educationresourcesinc.com  

Additional information

How we protect your data

Education Resources, Inc. provides its customers with the latest Internet electronic commerce security software. All transactions on our web site are encrypted using Secure Sockets Layer (SSL) to ensure your personal and credit card information is safe from the moment you sign up as a member and through out any transaction that involves the transfer of credit card information. SSL technology only works when you have a secure browser. Secure browsers include Netscape Navigator 2.0 and later, Microsoft Internet Explorer 3.0 and later, and AOL version 4 or later. To verify whether your browser is secure look for the specific security lock or key icon at the bottom of the page. This icon ensures the browser is talking to our servers with secure, encrypted computer language. If you have any concerns, e-mail or call us or use one of the alternative ordering options such as ordering by telephone or fax.

All staff are trained in data protection and Education Resources Inc. maintains PCI compliance

Browser Compatibility

Users of Netscape Communicator 4.5 or earlier have an expired digital certificate. They will experience an Error Dialog when attempting to make a secure connection to any secure site after December 31, 1999. Netscape says that by pressing the Continue button users will still achieve a secure connection. Clicking the Cancel button will stop the session. Updating your browser to version 4.7 or newer is Netscape’s ultimate recommendation. Visit netscape.com for more details.

What data breach procedures we have in place.

Education Resources employs standard protections against data breaches and employs a firewall fro common vulnerabilities.

What third parties we receive data from

Education Resources Inc. receives contact information from mailing lists that a user has subscribed to.

What automated decision making and/or profiling we do with user data

Education Resources Inc. will allocate users into defined groups for marketing purposes dependant on information provided.

Industry regulatory disclosure requirements

We adhere to regulating boards’ policies and guidelines during the CEU application process and while marketing relevant courses to those who have opted in to receiving this information.

International Privacy Laws

If you are accessing the Education Resources Inc. website and associated services from outside the United States, please be aware that you are sending information (including Personal Data) to the United States where our servers are located. If you are registering for a class with ERI and you are residing outside the U.S., please note that your data will be transferred and stored in the U.S.

Social Media

If you share anything on the website to social media, please note that you are also sharing information with the service we are using.

What if I don’t want to use my credit card?

No problem. Simply call us at 508-359-6533 or 800-487-6530 (outside Massachusetts) and we would be happy to take your order over the phone.

In summary

We’re committed to protecting your privacy. All customer data we collect is protected against unauthorized access. We do not sell, trade, or rent your personal information to others.

Your consent

By using our Web site, you consent to the collection and use of this information by Education Resources, Inc. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.